.Insurance policy agents are actually utilizing artificial intelligence, yet what devices specifically?Lisa Gobber, Nationwide's P&C director of purchases, talked to Digital Insurance coverage regarding just how insurance coverage solutions are actually communicating with several artificial intelligence innovations. " They are actually thinking of which of their providers are buying certainly not simply the technology but the knowledge monitoring and also training support. They normally try to spots like the vendor that they utilize for their agency management body or their consumer relationship management device," Gobber mentioned. "They're looking for something logical or even corresponding from a training pathway and an embracement point of view." Digital Insurance policy communicated by means of email to insurance coverage agents and organizations to identify what artificial intelligence tools they're using. The written reactions have been gently revised for clarity..